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ELK Products Technical Support

 Elk Products Technical Support is for Authorized Professional Installers and Distributors.  All other support is available through a fee based service.

Technical Support Contact Information
Telephone: (800) 797-9355

Hours:
Monday - Thursday
8:00am to 6:45pm Eastern Time

Friday
8:00am - 5:00pm Eastern Time

Postal address:
ELK Products, Inc.
P.O. Box 100
Hwy 70 West
Hildebran, N.C. 28637 USA

FAX: (828) 397-4415
Email: techsupport@elkproducts.com


Downloads


We have provided our product installation manuals as well as other diagrams and information online for your convenience.

Product Installation Manuals  - (in Adobe Acrobat PDF file format)
Adobe Acrobat Reader is required to view these manuals. If you do not have the Acrobat Reader installed on your computer, you may download the free reader from Adobe Systems.

Miscellaneous Hookup Examples and Application Notes

M1 Dealer Site

ELK-IP232 Configuration Utility (2.83 MB)

ELK-USB232 PC Drivers (456KB)

Magic Module Downloads  - for Magic Module programming, WAVs for ELK's Recordable Voice Modules.

Sample Magic Module Programs

Ohms Law Calculator

Warranty Information Available Upon Request to Professional Installers

Important Notice to Buyers:  To ensure that customers obtain proper service and support, ELK Products Inc. sells its products only through authorized resellers.  Any ELK products purchased from an unauthorized source will not be covered under ELK Products’ existing warranty policy.  Any sale of products by an unauthorized source or other manner not authorized by Elk Products, Inc. will void the warranty on the applicable product.  For a list of authorized resellers, click Where To Buy.
 


 
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ELK Products, Inc. P.O. Box 100, Hildebran, N.C. 28637 USA (828) 397-4200
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