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M1 Support Forum M1 Text Message Failure Reply To: M1 Text Message Failure

#10096
Brad Weeks

    Please try the following:

    • Open ElkRP2 and your Account
    • Connect to the M1
    • Click Automation, Sunrise/Sunset
    • Click “Select City” and select a City near you
    • Check to make sure the Time Zone is correct
    • Click Calculate
    • Click Send To Control
    • From the M1XEP Setup click “Receive”
    • Under the Time Server Tab check to make sure the Time Zone is Correct
    • From the M1XEP click Send
    • Once the M1XEP has rebooted Disconnect and Re-Connect to see if you still have the M1XEP Conflict

     

    If So you may want to try creating a New default Account

    • Click File and New Account
    • Account ID {create a new Account ID that is different from the original}
    • System Type M1G
    • Serial Number {enter the 8 digit serial number of the M1}
    • If you changed the RP Access Code you will need to enter your RP Access Code
    • Check mark {by default should already be checked} “Create a default account”
    • Check Mark { by default should already be checked} “Create a version 5.x.x account” —— UNLESS your M1 is running 4.x.x then check the “Create legacy 4.x.x”
    • Click OK
    • Connect to the M1
    • Once connected at the bottom of the screen in the yellow conflict box click “Select ALL”
    • “VERY IMPORTANT” next click “Receive Checked Items into Data Base” —-make sure to “RECEIVE….”
    • Save, Disconnect, Re-Connect to see if you receive the M1XEP Conflict
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