ELK-M1XEP and Windows CompatibilityWith Windows 10, and now in their latest updates for Windows 7 and 8, Microsoft has mandated the use of longer encryption keys for all SSL/TLS network connections. They abandoned support for shorter encryption keys currently used by a large number of installed “legacy” computing and networking devices. Microsoft’s decision to abandon support of shorter keys creates a situation whereby these legacy devices must either be updated or replaced.
LEGACY ELK-M1XEP UNITS:
Tens of thousands of ELK-M1XEP’s are currently installed or on stock room shelves. Because these Elk-M1XEP Ethernet Network Modules currently only support the shorter encryption keys, none of them will connect with a PC running Microsoft Windows 10, or Windows 7 and 8 with the latest updates installed, without one or more of the following actions or recommendations being followed:
- Update to FW 2.0.34 (or later) which supports the larger encryption keys. Unfortunately you will need a Windows XP or Windows 7 or 8 (without the latest updates) PC to do this since ElkRP on a Windows 10 or updated Windows 7 or 8 PC cannot securely connect to the M1XEP until after a successful update. If the non-secure port is enabled in the M1XEP, you may still connect to it that way to update it.
** ** If a Windows XP or not “up-to-date” Windows 7 or PC is not convenient, Elk has created a Special 2.0.34 Updater utility that may work if the M1XEP contains a version of FW in the range of 1.3.20 to 2.0.33. In recent field testing this utility permitted the specified M1XEP FW range to be directly updated (onsite ONLY) using a Windows 10 or up-to-date Windows 7 or 8 PC, without the need for ElkRP or a secure connection. NOTE: This special updater does not work on a M1XEP operating on a FW version older than 1.3.20. In that case the only solution is to use an older PC.
-For updating to 2.0.34, and for assured future connectivity, Elk recommends all customers hold on to at least one PC operating on Windows XP or Windows 7 or 8 with updates disabled.
M1XEP Version 2 Firmware Update Version 2.0.44 (released 3/18/2019)
If there are any questions about this please contact Elk Tech Support.