The M1XEP can be configured to send up to 16 pre-defined email/text messages (up to 255 characters) but it is not possible to insert an Alarm Type or Zone Number or User into the body of the email/text. You can learn more about email/text feature of the M1XEP at https://www.elkproducts.com/email-text-notifications-with-the-elk-m1xep/