On the Account Detail Screen:
- Check to make sure the M1 Serial Number is all 8 digits and should start with 0. The M1 Serial Number can be found on the bottom of the M1’s black plastic housing or from Keypad programming Menu 9-Installation Programming, 07-Globals System Definitions, G43.
- Also check G34 to make sure the M1 Baud Rate is 9 = 115200
- The Default RP Access Code is 246801
- Click Setup, Options, Network Adapters and in the dropdown the IP of your PC should be listed and should be in the same range of the M1XEP — For example the M1XEP at 192.168.1.xxx and the PC is 192.168.1.yyy