Alarm Engine Support Forum Odd “Medical” alarm Reply To: Odd “Medical” alarm

#8201
Keith Belt

    The motion detector is not in a position to see any doors.  After seeing this a couple of times when going in and out of the garage door (which is farther away), I did a test at the front door (where the keypad is and the suspect motion detector is just around the corner), so that I could observe the keypad while selectively triggering items.  It was very repeatable and clearly triggers a medical alarm during an entry delay.  I did not check what happens when the motion is triggered during an exit delay, or by itself when the system is armed, or try with a different motion detector.  I can do those tonight and those might provide additional clues.

    PS.  Since interior follower is enabled by default, I wasn’t thinking about that issue, but you’re right, the motion sensor should essentially be ignored.  So I guess its two things — 1) why isn’t it being ignored, and 2) why is it causing a medical alarm?

    Responses to above questions:

    I assume I’m connecting via the local network. I’m connecting via the app on my phone.  The E27 is ethernet hardwired and my phone is connected to WIFI, but they’re the same router.

    I don’t really have to use the “Local Discovery” feature since the E27 is already “discovered” and showing as a panel selection to pick from as soon as the app opens (its the only E27 panel I have right now).  I have tried logging out, force stopping the app, and rebooting the phone, to start everything from scratch, but no change in behavior.

    Current (un-updated):  Panel:  Hardware version: 0.1.4,   Firmware version: 0.4.73,  Bootloader version: 0.2.23,    ELKConnect:  version 0.12.179, build: 179

     

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