Reply To: ELK M1G Counters Not Working

[Mark Sullivan]

Thanks for the explanation of the Data Bus Errors.  That is very helpful.

So I defaulted the M1G control per your instructions above.  The default went OK, and all modules re-enrolled.  While I was at it, I also updated the control firmware to from 5.3.8 to 5.3.30.  The Counters rule posted above does seem to work now – it is now setting the counter to 0 every ten minutes.  Out of curiosity, why does the defaulting necessary?

However, strangely, if I test that same rule from RP2, it does not seem to work.   Since I can’t see how to read the counter value via RP2, I have to use a third party device (Home Assistant or Homeseer) to see the change, and I get the feeling that the changes are not being transmitted and seen when changed via RP2, perhaps a polling issue.  But I do see the rule counter change via Home Assistant/Homeseer when RP2 is not connected.

Regarding the Data Bus Errors, they are still happening.  I have seen T2A2 (M1XIN), T2A3 (M1XIN), and T3A2 (M1XOVR).  The counts are up into the hundreds after a few hours.   But I have not seen a missing module in the log.  So is that kind of frequency normal?  Or does it suggest a wiring issue?  power issue? module issue?  Anything to be concerned with?