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Alarm Engine Support Forum Android App Oddity Reply To: Android App Oddity

#9422
Jeff Noel

    I have seen this issue on Weiser locks (Canadian version of Kwikset as far as I understand).  I have talked to Michael about this in the past, and actually a firmware update this winter did seem to improve things for me.  So if you aren’t running the latest firmware, I would recommend that you get it updated.

    When I was having issues last year, I would have to go in and unassign the Lock from the device I had made for it, and save it.  Then go back in and reassign the lock to the device.  This would usually get it working again for a while.

    Since the update this winter I have not been having that issue as often, they seem a lot more stable.

    The fact there are further improvements coming will be good though, as I’ve found Weiser locks to always be finicky.

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