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Alarm Engine Support Forum Notifications Reply To: Notifications

#9569
Michael Burrell

    The end user manages the notifications. Email, App Push, and SMS/Text are all options they can utilize.

    • Email is enabled by default based on the email that is used via the account invite that is sent when you add the customer to the system.
    • App Push must be enabled in the ElkConnect User Web Portal under Notifications in the left hand menu, then the user must connect to control panel with the app at least once to sync it.
    • SMS/Text. The user must add their mobile number and carrier in the user settings in the ElkConnect User Web Portal. User settings are accessed my clicking their user intials above the sign out option on the site. Once added, they will need to go to Notifications in the user portal and enable SMS/Text notifications.

    Thanks,

    Mike

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