› M1 Support Forum › URGENT >> Connection issues › Reply To: URGENT >> Connection issues
February 1, 2026 at 4:16 pm
#9911
Jason Roberts
All steps followed. Not connecting. Message when Find is “No M1XEP found”.
Please note.
- Laptop IP is 0.199
- ELK IP is 0.100 (it is correct IP of M1 in the System URL/IP in the Account Details page, Port 2601 is also correct.
So they are in the same range.
I continue to see the ELK in the list of wired network devices on the network
