M1 Support Forum Cannot Arm the M1 via elk link

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  • #9427
    Albert Shammah

      I have not been able to arm the system via elk link for the past week.
      Also no alarm or arm disarm notifications even after the update.

      A perfect addition to the M1G line would be an upgraded Elk-connect C1M1

      #9428
      Brad Weeks

        What is the last 4 digits of the MAC Address for the C1M1?

        #9429
        Albert Shammah

          Hi Brad,

          C1M1 Mac: 2396

          #9430
          Brad Weeks

            Has the User Code which was assigned to the C1M1 been changed? In ElkRP2 under Globals G29 – G42 make sure all six of the Serial Port 0 Transmission Options are checked

            #9431
            Albert Shammah

              User code has not changed all six serial port boxes are checked

              #9432
              Brad Weeks

                For the User Code that is assigned to the C1M1 user make sure Arm, Disarm and Area Area 1 is checked —- Access, Duress and Temporary Code should NOT be checked

                 

                #9433
                Albert Shammah

                  Thanks Brad.

                  Bypass and access were checked. Arming from elk link works now.

                  #9435
                  Albert Shammah

                    Still no push notifications on arm, disarm or alarm

                    #9437
                    Brad Weeks

                      In the ElkConnect APP click the Gear Icon (lower right hand corner) and make sure Push Notification is set to ON

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