ELK-RP2 Very Slow Opening Account Details

[Brian]

Hi!

I’ve used ELK-RP2 to maintain my M1 configuration for years.  Upon starting the ELK-RP2 software (Version 2.0.41) on my Windows 10 desktop, it brings up the Accounts list fairly quickly (under 6 seconds).  However, when I select my account, it takes approximately 60 seconds to retrieve the account configuration data and display the Account Details screen.  Once the Account Details is displayed, everything works correctly and I can update my M1.  Therefore, I don’t believe the configuration database is corrupted.

When I first installed ELK-RP2 years ago, the response was much quicker.  This leads me to believe that after years of making configuration changes, the underlying Access Databases may be in need of a “Compact and Repair”.  I have Microsoft Access 2010 available on my desktop.

I tried doing a repair of ELK-RP2 via the Windows 10 Apps screen, but the Modify button is greyed out.  Clicking Uninstall simply prompts me to uninstall the application.

Is there a recommended procedure to “Compact and Repair” the Access Databases supporting ELK-RP2?  Or am I barking up the wrong tree?

Regards,
Brian Burt

[Brad Weeks]

You could try making a copy of the elkaccts2.mdb file which by default is located in C:\ProgramData\RP and save this to a new location (Desktop for example) — next completely un-install ElkRP2 then search your local c drive for an RP folder and if found right click and delete the folder. Next try a fresh new install of ElKRP version 2.0.41

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