M1 Support Forum email issue

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  • #9449
    Jerry Galu

      I have a new system, M1G and XEP using Starlink for internet access. It connects just fine with M1 Cloud, so it connects to the internet. What it does not do is send emails when a rule calls for it nor by using the Test button. I have sent up a Gmail account using the legacy email client rules and I do not get anything. Are there any suggestions as I am out of options

       

      Thanks

      #9452
      Brad Weeks

        Please make sure you are using the GMail 2-Step Verification https://www.elkproducts.com/email-security-settings-using-app-passwords-for-gmail-and-yahoo-with-the-m1xep/ and under the M1XEP Setup, Email Tab the Password will be the 16 digit passcode provided by GMail. The M1XEP should also be running the 2.0.51 Firmware Update.

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