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Alarm Engine Support Forum Alarm Engine Knowledge Center – Updates Reply To: Alarm Engine Knowledge Center – Updates

#10282
Michael Burrell

    6/3/2026

    • ElkConnect Web Portal – Released update for the dealer portal
      • Added a Dealer Account Billing Email field
        • Allows dealer to specific an email address to receive monthly invoices. If one is not specified, invoices are sent to the main account email, if that is not specified, invoices are sent to the account admin
      • Released a Notification Processing system, this new system addresses delays that were related to accounts with a large number of notification users. This new method greatly improves the consistently in the times the users are delivered the messages. This applies to PUSH, Email, and SMS/Text. Please note that SMS/Text is subject to delivery inconsistencies due to changes implemented recently by cellular carriers.
      • Addressed a bug in the cellular activation UI that showed a error dialog randomly after activation.
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