Alarm Engine Support Forum Alarm Engine Knowledge Center – Updates

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  • #8779
    Michael Burrell

      As we update and expand the Alarm Engine platform, we will also update the Knowledge Center with new support materials. I will use this pinned thread to keep you informed of updates when they are released.

      Please subscribe to this thread to receive email notifications when new releases are available.

      [Link to the Alarm Engine Knowledge Center Home Page]

      [Link to Release Notes for Alarm Engine]

      Updates will be posted in my replies to this thread.

      #8780
      Michael Burrell

        1/20/25

        • E27CB firmware 0.5.51 released
        • iOS and Android apps released

        Please reference the release notes for details.

         

        #8976
        Michael Burrell

          4/21/25

          • E27CB Firmware 0.5.62 released – Note: This firmware was removed from the portal due to an issue affecting the update process for certain bus-connected devices.
          • AEKP Firmware 0.2.50 released
          • AEXIN Firmware 0.2.9 released

          Please reference the release notes for details: https://www.elkproducts.com/alarm-engine-support/ae-update-info/

          #8997
          Michael Burrell

            4/28/25

            • E27CB Firmware 0.5.64 released – includes a bug fix for issue mentioned in the note below.
              • Note: E27CB Firmware 0.5.62 firmware was removed from the portal due to an issue affecting the update process for certain bus-connected devices.

             

            Please reference the release notes for details: https://www.elkproducts.com/alarm-engine-support/ae-update-info/

            #9018
            Tomas Nanko

              Hi Michael,

              I don’t see the E27CB 0.5.64 firmware in the iOS app, only a bunch of the old ones that go back to 0.5.17,

              I managed to update a panel to 0.5.62 before it was pulled from the update servers.

              #9019
              Michael Burrell

                Tomas – We had to pull 5.64 as well due to the same issue not being resolved. As of this evening, we the issue resolved, we just need to test it and we will release a new version. I will note that the issue is isolated to bus device updating.

                #9023
                Michael Burrell

                  5/2/25

                  • E27CB Firmware 0.5.65 released – includes a bug fix for issue mentioned in the note below.
                    • Note: E27CB Firmware 0.5.64 firmware was removed from the portal due to an issue affecting the update process for certain bus-connected devices.

                   

                  Please reference the release notes for details: https://www.elkproducts.com/alarm-engine-support/ae-update-info/

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