- ELK Products

M1 Support Forum ELK-7TS Won’t Update – Touchscreen Update Error Reply To: ELK-7TS Won’t Update – Touchscreen Update Error

#10366
Brad Weeks

    Follow the steps in the video to see if this fixes the Updating Firmware in the 7TS

    https://www.youtube.com/watch?v=UZvkToRemy8

    If you run into an issue during the update you may have to do the following :

     

    At the 7TS

    • Check to make sure the 7TS is displaying the +13 GMT Time
    • Click the menu icon (thee lines) in the upper left hand corner
    • Click Installer Settings
    • Enter the Installer Code 172839
    • Click Submit
    • On the Installer Setting Tab you should see an Update is Available
    • Please run the update to Firmware 1.0.534
    • Once the update is complete use ElkRP2 to set the M1 back to the correct Time

     

    Here is a link to the latest 7TS 1.0.534 Release Notes https://elk-manuals.s3.amazonaws.com/ELK-7TS+M1+App+Release+Notes.pdf

    In the M1XEP Setup under TCP/IP Setting Tab make sure the Non-Secure Port 2101 is enabled and sent to the M1XEP

    In the 7TS Profile under Installer Settings:

    • Profile Name {you create the name for example Front Door}
    • IP Address {the IP Address of the M1XEP on the LAN}
    • M1 User Code {a valid Arm/Disarm code programmed in the M1}
    • Local Area Connection via: M1XEP
    • Port 2101
    • Un-check “Use Secure Connection”
    • Un-check “Use User Name and Password”
    • Check “Connect Automatically on Startup
    • Click Save
    • Click Connect
    Scroll to Top