The “THEN Dial and Speak” rule feature is intended for Automation purposes and should be used as a primary means of notification for critical or life safety events. For critical or life safety events allow the M1 to communicate to a Central Monitoring Service and allow the Central Monitoring to dispatch the proper authorities or provide notifications. It is possible to create a Rule with multiple THEN Dial and Speak statements and the M1 will dial each on to try and deliver the message but once the process has started it will try each one regardless if the prior message is received.