› M1 Support Forum › M1XEP update issues › Reply To: M1XEP update issues
Thanks for the reply! Attempting to download the firmware from the M1XEP Setup page, I receive:
“The selected M1XEP’s firmware is operating correctly and does not need to be programmed. Only M1XEP’s that are running in “Bootloader” mode can be programmed from here.”
If I try Send/Rcv -> Enroll/Update Control and Devices…, select the M1XEP and click Update, and select Bootware Update, it appears to work, with progress bar going to 100%. It then says the firmware must be upgraded and clicking Continue, it gets to 22% and then displays the following:
The details show:
Error Number: 57
Description: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host.
ElkRP2 Version: 2.0.40
M1G.dll Version: 5.0.40
M1.dll Version: 5.0.40
EZ8.dll Version: 5.0.40
ElkComm.dll Version: 2, 0, 2, 2
ConvertDB.dll Version: 1.4.12
ElkSafe.dll Version: 1.1.10
ErrorDlg.dll Version: 1.2.12
Microsoft Windows NT 6.1.7601 Service Pack 1
The progress bar continues to 100% but I suspect it does not reflect actual data transmission. After rebooting the M1XEP, I’m able to reconnect, however the bootloader version is still 0.0.0. and firmware: 1.3.28. I suspect nothing is able to be written to the Digi module for whatever reason. At this point, can the flash be externally reloaded (such as with a Digi jtag debugger)?
Thanks again for your help!