› M1 Support Forum › M1EXP behind CGNAT (StarLink) › Reply To: M1EXP behind CGNAT (StarLink)
July 22, 2022 at 5:49 pm
#6242

- Open the Account
- Click the M1XEP Setup
- Click the “Trace” button
- From the Trace window click Select All, click Show Setup, click Resume
- Send a signal to your Central Station
- If the signal is not received or acknowledged by your Central Station from the “Trace Window” click Copy To Clipboard, paste the data into an email and forward to techsupport@elkproducts.com