Reply To: Arming just turns itself off after bypass

M1 Support Forum Arming just turns itself off after bypass Reply To: Arming just turns itself off after bypass

#6379
Brad Weeks

Are you arming from the keypad or an APP or Home Automation Software? When you attempt to arm does the Exit Delay Start? Create a PDF copy of the programming, retrieve the entire M1 LOG and forward to techsupport@elkproducts.com

  • Connect to the system, click the Send/Rcv Icon, click “Receive ALL” to make sure you have the most recent programming in the system.
  • Click File, click Save Account
  • Click the Print Icon on the Toolbar
  • From the Print Dialog Box Check “This Account” and then click “Preview”
  • From the ElkRP Account Report Dialog box “Select All“
  • Click OK
  • From the ElkRP Account Report Screen click the “Export Report” Icon in the upper left-hand corner of the screen
  • From the Export Report Screen File Name:
  • Save as Type: <Select Adobe Acrobat PDF> or Word Doc
  • Save to your Desktop and then attach to an email and forward
  • Click the LOG Icon on the Toolbar and Receive Entire LOG
  • Save as a csv file and forward
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