Arming just turns itself off after bypass

[William Campbell]

I have an issue with a contact sensor due to a renovation. I bypass it and the alarm is ready to arm but then arms and immediately disarms itself. It is clearly ready to arm with the bypass. Does anyone have a solution for this?

[Brad Weeks]

The keypad should display “Ready w/Bypass” at which time you can arm by entering your code or if Quick Arm is enabled press the Exit or Stay key

[William Campbell]

It does stay that but and it lets me arm it but a few seconds later it disarms itself?

 

[Brad Weeks]

Are you arming from the keypad or an APP or Home Automation Software? When you attempt to arm does the Exit Delay Start? Create a PDF copy of the programming, retrieve the entire M1 LOG and forward to techsupport@elkproducts.com

• Connect to the system, click the Send/Rcv Icon, click “Receive ALL” to make sure you have the most recent programming in the system.
• Click File, click Save Account
• Click the Print Icon on the Toolbar
• From the Print Dialog Box Check “This Account” and then click “Preview”
• From the ElkRP Account Report Dialog box “Select All“
• Click OK
• From the ElkRP Account Report Screen click the “Export Report” Icon in the upper left-hand corner of the screen
• From the Export Report Screen File Name:
• Save as Type: <Select Adobe Acrobat PDF> or Word Doc
• Save to your Desktop and then attach to an email and forward
• Click the LOG Icon on the Toolbar and Receive Entire LOG
• Save as a csv file and forward

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