Reply To: ELK-7TS Issues typing code

[Bradley Wallace]

As an update to this, we had our ELK-7TS replaced with a brand new one as our dealer confirmed it wasn’t registering touch correctly. The touch on the new one doesn’t work either. We will sometimes have to type a number in the code 4-5 times for the touchscreen to recognize it. In addition to the touch issues, we get a connection pop-up every few days that requires re-connection and there is a static before and after every audio request such as a chime. These keypads should never have been released. We will likely just replace this with a standard keypad at this point. It’s very disappointing.