› M1 Support Forum › ELK-7TS Issues typing code › Reply To: ELK-7TS Issues typing code
Bradley,
We worked with the app engineers, and they have addressed the button response issue you reported. I tested it this morning, and it appears to be much more responsive to button presses. We will release this new firmware to all screens once we’ve fully tested it internally. However, I’m happy to let you test it now to see if you notice an improvement. To do this, I’ll need the serial number of your screen, which can be found on the “About” page of the app. Once you provide the serial number, I’ll publish the update for you, and you can update it from the installer settings page (assuming you have access to that area of the touchscreen).
We are still investigating the sound issue you reported. Although we haven’t been able to reproduce it during our testing, I’m setting up some new configurations in an effort to find the right combination that triggers it. Any additional information you can provide would be greatly appreciated.
Thanks,
Mike