Reply To: ELK-7TS Issues typing code

[Bradley Wallace]

Mike,

Thank you so much for reaching out. I am glad you have been able to recreate the issue and would be happy to test out any updates. I’ve emailed you the serial number along with a video of the static sounds.  The touchpanel has the static sounds whenever it requests audio. It even does it when you change the volume in the volume settings.  It does it at Entry and exit beeps, chimes etc.  For the volume settings, they are all set to around 30%, screen locking sounds is off, charging sounds and vibration is off and touch sounds is off.  Brightness level is at 46% Screen Timeout is never and adaptive brighteness is off. We typicall have it on Chime, but it does it on Chime but it does it on Voice as well. Please let me know if you need any other info.

Again I greatly appreciate you taking the time to solve these issues!

-Bradley