Alarm Engine Support Forum Notifications problems Reply To: Notifications problems

#8396
Michael Burrell

    Text notifications are temporarily disabled due to our notification service ending support for them. We are actively working towards an alternative solution.

    Push notifications not working over cellular is not something we have seen reported. I have tested and confirmed they are working via cell via IOS. I will test Android tomorrow, but I don’t foresee this being an issue with the app or system.

    Push notifications are all managed by a Google API that sends the message to the device (iOS and Android). The method in which the phone is connected is not taken into consideration by Google. But again, we will do some testing to assure this.

    Is it possible that the mobile data is restricted to the app?

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