M1 Support Forum M1XEP Mac address change – Not reachable Reply To: M1XEP Mac address change – Not reachable

#8445
PRAFULL SINGHAL

    Thanks Brad. The process above seems like a way to change from static ip to dynamic IP. What I did was that I changed the ip address of a computer in the same subnet as the default ip address (192.168.3.64). After that I’m able to ping m1xep however I can’t connect to it using ElkRP2.  ElkRP2 detects the M1xep but connection fails all the time on both secure port and unsecure port. I tried the utility you mentioned above, it also detects the m1xep but says it can’t upgrade as the firmware on the device is too old.

    What should be the next steps?

    Thanks

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