› M1 Support Forum › No Account ID after update M1XEP firmware › Reply To: No Account ID after update M1XEP firmware
November 15, 2024 at 4:58 pm
#8540
Brad Weeks
M1 Cloud Services are now being restored. If you registered your M1 Panel between 1st of April 2024 and 15th of November 2024, please contact PlanetM1 Cloud for assistance https://planetm1.net/index.htm?page=support .
All other customers, Your panels should come online automatically. If they do not please contact https://planetm1.net/index.htm?page=support .
** Please provide your 8-digit Cloud ID when reaching out to us. **
We appreciate everyone’s patience.