Wesley,
I believe the issue is related to the version of the control. Since we are close to releasing the AE touchscreen application there are changes being made that are also corresponding with updates being made to the control to support them. I believe one was related to the area settings. I assume the issue your seeing is related.
That said, we will need work out how to get you connected locally for an update. Although, we are testing remote updating. So that might be an option as well. I am not sure why your seeing the issue connecting locally.
Do you have access to a SD Card?
I will talk with engineering for recommendations.
Thanks,
Mike