Alarm Engine Support Forum Touchscreen Update Update

Viewing 15 posts - 1 through 15 (of 38 total)
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  • #8630
    JOHN WADE

      The long awaited touchscreen beta version has apparently been out for a while.  When will it be ready for general release?

      #8632
      Michael Burrell

        At this time, we’re looking at a two-stage release. The first stage will include only user-level functions. The second stage will include full installer-level features as well, such as configuring the system from the touchscreen with a login.

        We hope to release the first stage after the first of the year. I apologize for the continued delays, but our goal is to ensure that it’s as ready as possible for this initial general release. I can confirm that this is the sole focus of our primary app developer

        #8649
        Jeff Noel

          I’m glad to hear that you are going ahead with that two stage rollout you described.  I really don’t care about performing installer functions on the touchscreen (it would be nice at times I guess, and I could see some use cases where it would be very important), but it is going to be used 99% of the time by the customer, so I’m glad they’ll finally be able to use it.

          #8728
          Roberto Tokici

            Hi Is there a touchscreen update arriving. The touchscreen seems clunky and it makes fissing sounds on the audio as you navigate. If there is a firmware update, how do you install it.

            Thanks

            #8729
            Michael Burrell

              Roberto – Yes, we are in the process of working to complete the first release of the E27 AE Touch Screen. I apologize to everyone that this is such a slow process, I know I have said this before but it is the highest priority for the app developer.

              I am happy to provide you with access to the beta release of it, it is still missing a lot of features but does work much better than the place holder app that is on the unit. If your interested, you can provide me with the serial number of the touch screen and I will add you to the program and provide directions on updating the unit.

               

              Thanks,
              Mike

              #8769
              Roberto Tokici

                Hi Michael,

                Serial is 100267373

                Thanks.

                #8778
                Michael Burrell

                  Roberto – the beta update has been published. This device has been added to the group. You will get updates as they are released. I will start to thread that updates releases, so that you all can know when updates are being pushed out.

                  Thanks,

                  Mike

                  #8871
                  Tomas Nanko

                    Hi Michael,

                    Serial number is 100267514

                    What’s the latest version of the update on the Touchscreen?

                    Thank you!

                    #8874
                    Amy Strickland

                      Tomas, version 0.13.006 is now available for update on your touchscreen serial # 100267514

                      #8930
                      Roberto Tokici

                        Any idea when we will get out of beta for the TS, just wondering if I have to provide another solution if this is not ready.

                        Thanks.

                        #8932
                        Michael Burrell

                          Roberto – We are getting very close. Based on my update today, I am hopeful we will have it ready in 6 weeks or so.

                          #9007
                          JOHN WADE

                            Touchscreens seem to lose all settings randomly.  Require rediscovery of local panels and then request network device linking credentials again.  These items should be in non-volatile memory.

                             

                            Please add s/n 100267932 to beta.

                            #9010
                            Michael Burrell

                              John,

                              This evening I will publish a new beta to all the beta devices. I will include the serial you listed.

                              We have not experienced any loss of settings. This is stored in non-volatile memory. That said, we are many versions past the beta that is out currently. Updating will provide you with version that is very close to first phase release.

                              I will update this thread when I publish it later this evening.

                              #9013
                              Michael Burrell

                                Beta update is published.

                                #9016
                                Tomas Nanko

                                  Hi Michael,

                                  Can we get release notes for the Touchscreen updates just like we get with resto of the devices?

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