Alarm Engine Support Forum 2 Way Wireless

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  • #8505
    JOHN WADE

      Two wireless issues/questions.  One- It appears that when a wireless automation zone is in trouble condition it will not activate rules.  Tw0- What is the wireless test function supposed to do?  When picked from the app when a wireless sensor has been selected, the screen goes blank and nothing happens.

      #8507
      Michael Burrell

        John,

        First Question: I will consult the engineering team on this. I am not sure what conditions impact the firing of rules, but I will update you when I have more information.

        Second Question: The wireless test function can be activated from any wireless sensor, but it takes you to the same page regardless of which sensor you use. The page is blank until you activate a sensor; it will then show up in the list with the signal strength. The most recent report from the sensor will be displayed at the top of the list, and only one report will show per sensor. However, you can test several sensors. The idea was that you would be able to walk through the location and test the signal and battery of the sensors if needed.

        Thanks,

        Mike

        #8520
        JOHN WADE

          Michael,  Further testing on my side does indicate that an automation wireless sensor showing trouble will not trigger a rule.  The sensor does track the ready/not ready condition, but does not trigger actions accordingly.

          Thanks,

          John

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