Elk IP232 unresponsive

[David]

Hello,

I have 2 IP232 units. Both are undiscoverable with the utility software and the LED is blinking orange. I tried different power supply but same result. Any suggestions?

Thanks,

Dave

[Brad Weeks]

Please use the instructions on page 14 of the IP232 Installation Manual to make sure the IP232 is set to DHCP Mode.

[David]

Hi Brad,

I followed the instructions. LED blinks orange about 2 per second regardless of jumper position. Ethernet port LEDs remain dark when plugged into the network switch.

[Brad Weeks]

Are these new units or have they been in service for awhile?

[David]

They are probably about 15 or 16 years old at this point. They had been unused for a  few years but a new use case recently presented itself so I was going to put them back into service…

 

[Brad Weeks]

Are you connecting the IP232 to a PoE Switch? If so please try connecting to a non PoE to see if this makes a difference

[David]

I have only non-PoE switches (2 different ones), same behavior for both.

[Brad Weeks]

Are you running the IP232 Config Utility on Windows 10 or 11? The Orange/Yellow LED should be on solid.

 

[David]

Windows 11. The LED is solid orange for ~ 2sec on power-up then it goes to flashing ~ 2times per sec.  Port LEDs remain dark (both IP232s and switch).

[Author]

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