Error on ELKRP2 startup after update

M1 Support Forum Error on ELKRP2 startup after update

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  • #5662
    Mike Morris

    Hello,

    After updating ElkRP from v2.0.20 to 2.0.40, the following now occurs attempting to open an account after startup:

    “The controls database is out of date. An update is available. Do you want to update it now?”
    Clicking “Yes” results in: “Unable to open the temporary database, possibly because there was a disk drive error.”
    Responding “OK” to acknowledge the error message results in the first message repeating.  After three cycles of “Yes” and “OK”, the error does not recur.

    Closing and reopening the account (or restarting ElkRP) results in the same error sequence as above.
    There are no error messages listed in the ElkRPLog2.txt file.

    No issues previously with v2.0.20.

    Any ideas?

    Thanks!

    #5682
    Brad Weeks

    Close the ElkRP2 Software and from Windows Add/Remove Programs,  select RP, select Remove and you should be prompted to Remove, Modifier or Repair and select “Repair”. Once the Repair is complete reboot your PC and try opening ElKRP2 to see if you receive the same error message

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