M1 Support Forum how to discover hardware version and boot version

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    John Kalena

      I have an older elk. I moved and I’m installing the elk in my new house. Also this is a new computer that I just loaded the elkrp soft ware 2.040 onto. I added a M1XEP module. I can not connect with the panel. How do I verify all the system credentials?

      Brad Weeks

        The last time you connected with ElkRP2 will show the M1’s Firmware and Bootware on the Account Detail Screen. If you have ElkRP2 version click the M1XEP setup, click Trace, click Select All, click Show Setup and scroll down the list until you see Application which will be the Firmware Version in the M1XEP. You need to be at 2.0.34 or later to be supported by the latest Windows updates.

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