Lost Transmitter Trouble

[Gary Hansen]

This last week I acquired and installed an Elk 319DWM Mini -Door/Window Transmitter. I set up two zones, the first of which I identified as Zone 25 and the second as Zone 26. I defined the first one as the Piezo Sensor and the second as the Door Switch. I followed the instructions to the letter in configuring the zones and I have .JPGs showing the definitions of each. I added the number 1 to the Tx ID of the first wireless zone onto the end of the Tx ID of the second.

I continue to have a “Lost Transmitter” message on all keypads. Even though the M1G shows ready to arm for all zones on all keypads and in the Status Window, if I check the status of the system it shows “Lost Transmitter Trouble.” If I check the log, I find an error (1381) That says “Transmitter Transmission Supervision Loss (ZN 25).” If I press the * key the keypad beeps like it is acknowledging my recognition, but the M1G status does not change. If I open the Status Window, for Zone 25 it shows “Trouble” and for Zone 26 it says “Normal.”

How do I correct this?

[Brad Weeks]

The 319DWM is a single zone sensor and should not be learned into two zones.

 

[Gary Hansen]

That’s not what the instructions that were in the box with the sensor. I looked at the instructions for this device that can be downloaded, and they are very different from what comes in the box.

Thanks for the reply, Brad.

[Gary Hansen]

So it turns out that even though my distributor’s purchase receipt shows Elk-319DWM, the actual unit I got was an Elk-319WS. So, other than the identification of the product, my circumstances described in my original posting are still the case. Can I merely disable the zone for the Shock Sensor and have the Reed Sensor still function properly?

[Brad Weeks]

The 319WS is a Window and Shock and to use both this would require two separate zones . If using just the Window this is one zone and you must add 1 to the last digit of the TxID number or manually Learn In the sensor through keypad programming

[Gary Hansen]

Brad, thank you very much. I will simply delete the zone I created for shock and keep the zone I created by adding 1 to the last digit of the TxID number.

[Author]

Posts