M1 Support Forum M1XEP Power Reset


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    Mark Henke

      Hi everyone. Suddenly, my M1XEP started to misbehave. The M1 keypad displays “ethernet failure”, but it would come and go.  Now, it’s a constant keypad message.  Upon inspecting the M1XEP itself, the orange power LED is blinking slowly.  Actually, it’s on for about 3/4 of a second, off for 1/4 of a second, repeat. It’s like it is in a stuck state of constantly rebooting.

      Do I need to buy a replacement M1XEP? Or can it be repaired? Is the power transformer faulty? Any other ideas?

      Thanks in advance.

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