M1XEP Repeats Conflict on Connect After Update

M1 Support Forum M1XEP Repeats Conflict on Connect After Update

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #5809
    Robert McGuire

    i  Recently Updated the M1XEP to boot ver 2.0.4 and firmware ver 2.0.46 with rp2 ver 2.0.40.  Whenever i connect to the control now it always shows a conflict.  I have repeated receiving changes to the database from the control.  I have also tried to send back to the control.  It will not stop telling me i have conflicts.   How do i get this fixed?

    #5857
    brian schaer

    I can confirm, seeing the same situation.  Was an upgrade from 2.0.44 for me.

    #5860
    Brad Weeks

    Under Automation Sunrise/Sunset make sure to select a City Near you, select the correct Time Zone, click Calculate and send to the M1. Under the M1XEP setup click “Receive”, save the Account and check to see if you still have a Conflict

    #5861
    Robert McGuire

    I have done the procedure above with no change in the error.   Still shows a conflict with the M1XEP apon connection.

    I have also tried to receive to the XEP , send to the database, also tried to create a new database entry and receive all data to it, etc.  Nothing seems to help.

    #5862
    Brad Weeks

    Run a Repair on the software — Windows, Add/Remove Programs, Select RP, you should be prompted to Remove, Modify, Repair select Repair and test again

     

    #5864
    brian schaer

    Your procedure resolved the conflict.  Thank you.

    #5866
    Robert McGuire

    Mine still has the same conflict error.

    #5872
    Robert McGuire

    Brad,

    I loaded a fresh ElkRP on a virgin Windows 10 laptop and i connected to the m1xep and built a new database entry from the downloaded data.   After Saving and reconnecting to the xep i still have the same issue.  maybe the xep get corrupted during the firmware upgrade.

    #5873
    Brad Weeks

    Try updating the Firmware again and retesting

    #5874
    Robert McGuire

    Reloaded software level 2.0.46 to the XEP no errors .  Same issue.

    #5876
    Brad Weeks

    Create an Export of the Account (File, Export, save to Desktop) and forward to techsupport@elkproducts.com with a brief note.

    #5879
    Robert McGuire

    OK Dump coming your way

    #5882
    Brad Weeks

    Haven’t received. Rename the file and remove the .exp and change to .REMOVE

     

    #5883
    Robert McGuire

    as requested sent again

Viewing 14 posts - 1 through 14 (of 14 total)
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