M1 Support Forum May arm away M1G when wireless zone is violated

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    Jacques Potvin

      Before update <span class=”Y2IQFc” lang=”en”>when a zone was violated it was impossible to arm away and this is normal. But now if all doors are close i have ready to arm on my keyboard this is good. Now if i open a door the keyboard change to not ready to arm this is normal to. But the trouble is if i left the door open after about an hour the keyboard change status to ready to arm so i can arm away </span><span class=”Y2IQFc” lang=”en”>even if all the doors are open.</span>

      Brad Weeks

        Which Wireless Transceiver or Receiver are you using and what is the model of the sensor?

        Jacques Potvin

          Hi, here my hardware enrollment

          Hardware    Boot     Firmware

          M1G          0.11       3.3.6         5.3.10

          M1kp2        1.4       3.0.14       2.1.54

          M1xrf2g     1.4        1.0.4         1.0.26

          M1xep        1.0        2.0.4         2.0.42


          Brad Weeks

            You have the M1XRF2G Wireless Receiver and you will need to roll the M1 Firmware back to 5.2.10 instead of 5.3.10….

            Jacques Potvin

              Not able to find M1 Firmware 5.2.10 on the net

              Brad Weeks

                Send a message to techsupport@elkproducts.com and we will email the 5.2.10 bin file


                Jacques Potvin

                  Hi Brad,

                  <span class="Y2IQFc" lang="en">Here it is fixed thank you very much for your precious help
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