May arm away M1G when wireless zone is violated

M1 Support Forum May arm away M1G when wireless zone is violated

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  • #5152
    Jacques Potvin

    Before update <span class=”Y2IQFc” lang=”en”>when a zone was violated it was impossible to arm away and this is normal. But now if all doors are close i have ready to arm on my keyboard this is good. Now if i open a door the keyboard change to not ready to arm this is normal to. But the trouble is if i left the door open after about an hour the keyboard change status to ready to arm so i can arm away </span><span class=”Y2IQFc” lang=”en”>even if all the doors are open.</span>

    #5154
    Brad Weeks

    Which Wireless Transceiver or Receiver are you using and what is the model of the sensor?

    #5156
    Jacques Potvin

    Hi, here my hardware enrollment

    Hardware    Boot     Firmware

    M1G          0.11       3.3.6         5.3.10

    M1kp2        1.4       3.0.14       2.1.54

    M1xrf2g     1.4        1.0.4         1.0.26

    M1xep        1.0        2.0.4         2.0.42

     

    #5159
    Brad Weeks

    You have the M1XRF2G Wireless Receiver and you will need to roll the M1 Firmware back to 5.2.10 instead of 5.3.10….

    #5160
    Jacques Potvin

    Not able to find M1 Firmware 5.2.10 on the net

    #5161
    Brad Weeks

    Send a message to techsupport@elkproducts.com and we will email the 5.2.10 bin file

     

    #5162
    Jacques Potvin

    Hi Brad,

    <span class="Y2IQFc" lang="en">Here it is fixed thank you very much for your precious help
    
    Jacques</span>
Viewing 7 posts - 1 through 7 (of 7 total)
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