secured connections & email

M1 Support Forum secured connections & email

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  • #5134
    Mark Seicshnaydre

    I cannot get any email/text to go out.  i’ve tried 2 or 3 email accounts.

    M1 firmware 5.3.10

    m1xep firmware 2.0.46

    secure connections only port 2601

    i cannot get to the m1xep directly inside the network either…  i thought i used to be able to do that.

     

     

     

    #5136
    Brad Weeks

    Make sure you are running ElkRP2 version 2.0.40

    • Connect to the M1
    • Click the M1XEP Setup
    • Click Trace which should open the M1XEP Debug Trace window
    • Click Select ALL
    • Click Show Setup
    • Click Resume
    • Return to the M1XEP Setup click the Email Tab and click “Test”
    • Wait approximately 30 seconds
    • From the M1XEP Debug Trace screen click Copy To Clipboard
    • Paste the information into an email and send to techsupport@elkproducts.com with a note
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