› M1 Support Forum › Unable to get an M1 Cloud ID released Tagged: M1 Cloud ID This topic has 1 reply, 2 voices, and was last updated February 28, 2022 at 8:53 am by Brad Weeks. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts February 27, 2022 at 7:30 pm #5912 Malcolm Jn Baptiste I am trying to release an M1 could ID from connectone however, after following instructions from Connectone support, the ID is still not yet released. My client would like to use another service provider. What should i do? February 28, 2022 at 8:53 am #5913 Brad Weeks Forward the M1 Cloud ID to techsupport@elkproducts.com with a brief note Author Posts Viewing 2 posts - 1 through 2 (of 2 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In