M1XEP Version 2.x.x Firmware

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If your M1XEP is already operating on some variant of firmware version 2 (2.x.x) then you may disregard Note 1 below.

NOTE 1:  If your M1XEP is operating on a version 1 (1.x.x) firmware then be advised that updating it to a version 2 firmware is a one-way process. It can never be reverted back to any version 1.x.x. Version 1.x.x had a Java Web Server which became obsolete and was thus eliminated in version 2.

WARNING:  As with any device firmware update there is a small risk of an update being unsuccessful which could render the device inoperable. For this reason we strongly recommend having a spare device (backup) on hand as a replacement in case the update is unsuccessful.

Steps for updating:

  1. Click the link above to download the latest version of firmware to your computer.
  2. Start ElkRP, open the account, and select Network from the ElkRP Connection dropdown.
  3. Once connected, perform a “Receive All” to collect all current information stored in the M1 and the M1XEP
  4. Perform a “Save” to store a copy of this account on the hard drive should a restore be necessary after the update.

    NOTE: Most M1XEPs will require a Bootware (Bootloader) update first. Then the Application Firmware update can be performed.

  5. Updating the Bootware (Bootloader).
    5a. Click the ElkRP “Send/Rcv” dropdown box and select “Enroll/Update Control and Devices.”
    5b. Highlight the M1XEP from the list and click on the [Update] button.
    5c. Click the radio button labeled “Bootware Update” and then choose the latest version available from the dropdown box.
    5d. Click the [Update] button.
    A message should pop up warning that updating the bootware will erase the application firmware and the device will no longer function until the application is reloaded.
    5e. Click [OK] to acknowledge the pop up warning message. A progress bar will show the percentage as the new bootloader is programmed.
    5f. At 100% progress a new message should pop up reminding that the application code must be installed before the device will operate.
    5g. Click [Continue]
  6. Update the Application Firmware code
    6a. On the Enroll/Update screen make sure the M1XEP is still highlighted, then click on the [Update] Button.
    6b. Click the radio button labeled “Firmware Update” and then choose the latest version available from the dropdown box.
    6c. Click the [Update] button. A progress bar will show the percentage as the new code is programmed.
    6d. At 100% progress a new message will flash saying that the device has disconnected to reboot.
    6e. Click [Done] which will pop up a new message explaining why the device disconnected. Click [OK] to continue.
    6f. Wait for the device to reboot (approximately 8 minutes) before attempting to reconnect to it using ElkRP.
    6g. After approximately 8 minutes click the Network connect from the ElkRP Connection dropdown.
    6h. Click the “Send/Rcv” dropdown menu and select “Enroll/Update Control and Devices”.
    6i. View and confirm that Bootware (Bootloader) and Application Firmware are now both updated to the new versions.

IMPORTANT: In some instances the update may cause the M1XEP’s configuration settings to be reset to factory defaults. This may include a change of its DHCP IP address. In may be necessary to use the “Find” feature to locate the device’s IP Address. It will then be necessary to connect and perform a SEND from the M1XEP Setup page to restore all of its previous settings.

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