Reply To: Elk/Ness M1G

M1 Support Forum Elk/Ness M1G Reply To: Elk/Ness M1G

#4860
Brad Weeks

The firmware in the M1XEP may not support your version of Windows —- please take a look at https://www.elkproducts.com/elk-m1xep-and-windows-compatibility/ . From this page run the Special M1XEP 2.0.34 Updater Utility and if necessary the Utility will try to update your M1XEP to firmware 2.0.34. Once it is updated you should also update your ElkRP2 to version 2.0.38 before trying the connection.

Scroll to Top