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Hello Michael,
Thank you for your prompt response!
The version currently appearing on my touchscreen is 0.12.166, Serial # 100268035.
Here’s a quick summary of what I’ve tried so far:
- With Wi-Fi connected, clicking the top right dropdown presents a few options, including “Installer Settings.” However, when I select this, it only prompts for Installer Name, Telephone, and Email, along with an active button labeled “Factory Default.”
- I found the time and location details within the Settings dropdown, but there doesn’t seem to be any option for firmware updates there.
- The only place I see an option to update firmware is by clicking the (!) icon, which offers a “Download Firmware” button. However, I don’t have any new firmware to download. Additionally, the firmware page displays information about the Alarm Engine version for the Alarm Engine Controller, but not the touchscreen firmware.
I’m sure I missed the spot to update firmware, but I could not find it. I would appreciate any guidance on how to proceed with updating the touchscreen firmware.</div>
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<div>Thanks,</div>
<div>T.P.</div>