› Alarm Engine Support Forum › Touchscreen Update Update › Reply To: Touchscreen Update Update
Good morning Mike,
I’ve verified that the touchscreen is connected to the WIFI by the touchscreen, and the MAC is connected to the mesh system.
It completed the update with minor issues, after i verified the updated version, I moved forward in the procedure. Strike through is showing what was completed.
Also, I don’t know if you would like to send an update to the other Screen at this time, I’m good with that, or we can wait and get the one fixed first..lol 0.12.166 Build 166 Serial Number # 100267998
Once you’ve updated, you’ll need to use the new linking process. Here’s how:
Open the mobile app while connected as the installer/dealer.- G
o to the Network Device Settings page. Scroll to the bottom and tap Network Device Linking Credentials.Set a Passphrase (this can be a word, phrase, or numbers).Enter an Access Code (1–8 digits).- Click Save.
After updating, the touchscreen will prompt you to enter these credentials to complete the link. Once linked, it will automatically maintain its connection with the control panel.
To configure the touchscreen after linking:
- R
eturn to the Network Device Settings page in the mobile app. ( At this point, the touchscreen is still not showing up ) - Tap the serial number of the touchscreen at the top of the page.
You’ll see the following configuration options:
- Name – Assign a name for easy identification (e.g., “Living Room”), especially helpful with multiple screens.
- Areas – Choose which Areas the screen can access. Area 1 is selected by default. Note if multiple Areas are selected, you can swipe left/right on the screen to switch between them. The screen will function as a global device, showing alarms, delays, troubles, etc., for all assigned areas. “Not Ready” sensors are only shown on the respective home page of each Area.