Have very much appreciated the M1 Gold system, available through licensed vendors for those that wish to self install. I hope that availability will be possible for DIY Alarm Engine installations with the E27 and future Alarm Engine products.
I apologize for the delay in the response. I realized this morning I overlooked this post. We are in discussion with retail licensed vendors in an effort to provide support for DYI users on the new platform due to a requirement for a cloud subscription if remote app access is needed to the location. This is not finalized as of yet.
Nowhere did I read from the retailer that this unit was ONLY available to ‘professional’ installers.
This is ridiculous.
Now, I am left with a unit that I can not even program because ELK does not consider an owner/installer with 20 years experience with their equipment a ‘professional’ installer.
Allow those that own the ability to manage and install their units.