M1 Support Forum Can’t enroll 2nd keypad

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    Robert Brown

      I’m trying to setup a new M1 Gold system with two keypads (M1KPB) attached using an M1DBH.  One keypad is set to address 1, and the other address 2.  I have the rj45 jumper in the next available jack (J3).  When keypad with address 1 is in the first jack (J1) and other keypad in J2 both light up and when I try to enroll the 2nd keypad, it fails to detect the 2nd keypad.  If I swap addresses on the keypads and swap them on the jacks, the keypad that was address 2 now allows me to attempt an enrollment, which again fails.

      Am I doing something wrong, or can the M1DBH be defective?  When I look at my other working system, I notice that the DBH has a resister on JP1, but on the one I’m having an issue with, it looks like it is just a wire.

      Any help is welcome.




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