ELK6051 CO detector looses supervision after 26 hours

M1 Support Forum ELK6051 CO detector looses supervision after 26 hours

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  • #5581
    Eli Yaron

    Hello,

    I have installed and ELK 6051 in my basement next to a fire alarm detector ELK-6053.  The 6053 works fine, but the ELK 6051 looses transmission every 26 hours or so.  I have replaced the AA batteries but I still get loss of RF supervision every 26 hours or so?  Any Ideas?

    #5584
    Brad Weeks

    Make sure the circuit board is fully pressed onto the mounting pins. Under the Wireless Setup what is the Supervisory Time window set to 1=Normal or 3=Fire?

    #5585
    Eli Yaron

    Brad,

    Thank you for the prompt response.  The supervisor time window is set to 3 = Fire Supervision.

    #5587
    Brad Weeks

    Set to 1-Normal to see if you get Lost Transmitter after 26 hours. What is the Firmware in the M1? It needs to be 5.3.10. If you have more than one ELK M1XRFTW Transceiver they must be the “M (M1XRFTWM) version

    #5589
    Eli Yaron

    So M1 Firmware version is 5.3.10  Only one M1XRFTW.  If I get the error again, I will change the supervision to 1.

    #5593
    Eli Yaron

    Hello, I got the error of lost supervision again for this zone (I have another CO detector that works file).  I have swapped the two devices and placed this one about 120 feet from the ELK M1XRFTW, so it is not a range issue, but rather a device specific issue.  I haver changed the supervision to 1, and two days later I get the same error or the same zone for the same device.  Any ideas for next step?

     

    #5613
    Eli Yaron

    Hello,  The issue of lost supervision is not resolved.  I noticed that the top green light is on solid.  Removing the batteries and inserting them again, makes the top light to blink and reset the error, for 26 hours or so.  How can I resolve the issue?

    #5614
    Brad Weeks

    Did you make sure the circuit board is fully pressed onto the mounting pins?

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