GMX Email No Longer Supported?

M1 Support Forum GMX Email No Longer Supported?

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  • #6150
    Eric Bailey

    I am using GMX Email for text notifications from my M1XEP.  I recently discovered I am no longer receiving any notifications.  I check my GMX account and this message was sent to me:

    “We are contacting you because one or more of your devices or programs uses the TLS 1.0 and/or TLS 1.1 encryption protocols to connect to our GMX email servers. This involves either access via SMTP (sending emails) or retrieval via POP3/IMAP (receiving emails). Unfortunately, the TLS 1.0 and TLS 1.1 encryption protocols are outdated and no longer meet current security standards. To protect your email communications, soon we will no longer allow access to our GMX servers with these outdated protocols. After the protocols have been deactivated, the transfer of emails between your affected device or program and our GMX servers will no longer work; i.e. no emails will be transmitted to or from your GMX email account using TLS 1.0 and TLS 1.1.”

    So I am assuming GMX is no longer available to use with the M1XEP?  Is there a workaround for this or should I switch to Gmail or someone else?  The “Recommended Email Service Providers” application note still says GMX is supported but may have not be updated.  The Email Security Settings application note that just came out doesn’t address this either.

    #6151
    Bruce Cowan

    I have been using a Gmail account for sending alarms and alerts from my M1XEP.  I recently received a similar message from Google.  “On May 30, you may lose access to apps that are using less secure sign-in technology. To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0.

    My Gmail no longer works.

    I too am looking for alternatives?

    #6154
    Eric Bailey

    I know Elk did release an application note about the changes to Gmail (and other services like Yahoo and AOL email) and that workaround can be found here:

    Email Security Settings – Using App Passwords for Gmail and Yahoo with the M1XEP

    But that workaround doesn’t mention GMX or SMTP2Go which are two other email providers Elk recommends using.  So check out that link above and see if that works for you.  I still need to know if there is anything that can be done about GMX.

    #6159
    Bruce Cowan

    thanks for this Eric

    I followed the instructions and it works!

    Best of luck with your issue

    #6183
    Eric Bailey

    Any updates?  Or should I just switch to gmail.  I don’t mind waiting if this needs to be figured out but would like some sort of timeframe.

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