I’m having an issue with my Elk M1 system. I’m trying to setup central station monitoring via IP. Monitoring comapny gave me all details what I need to setup on my side and I did it. I sent them screenshot of the setting I did on my side and they confirm all are set correctly however they saying they’re not getting any signal from our system.
I can connect with the RP software over the local LAN. I can also test email, DDNS, and the time server connections. All work.