M1XEP does not connect to network

M1 Support Forum M1XEP does not connect to network

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  • #5196
    Ray Polito

    When I click “Find” on the M1XEP Setup screen it generally does not find the M1XEP.  If I keep clicking on “Find”, one will show up.  When I try to connect to it, it won’t connect. If I keep hitting “search” on the “Find M1XEPs” screen, it shows up about one out of every 10 times.  It looks likes it can communicate, but is constantly dropping out. I tried a factory reset but that did not help.  My firmware version is 2.0.40.  Do you have any suggestions?

    #5240
    Brad Weeks

    On the M1XEP Circuit Board between the Power and Serial Connection is the D6 LED which should be on solid. If that LED blinks off and back on the M1XEP may be rebooting. Check your power supply to make sure it is a constant 12 -14 VDC.

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