problem with wireless sensors after upgrade

[Donald Beaudry]

Hi Folks,

Recently I upgraded my M1G to 5.3.18.  It’s been a very long time since its last upgrade.  I probably should have noted the old firmware version.  It might have been 5.1.8.

At first everything looked great.  But then I noticed the wireless sensors connected to the M1XRF2G were resetting to NORMAL after an hour of being VIOLATED.

Searching around now it looks like I missed a release not suggesting that the M1XRF2G (firmware 1.0.26) is not supported by firmware past 5.3.0.

My question… am I reading that correctly?  Does the failure I am seeing match what is expected with the incompatible firmware?  I would have expected an error message or more simply that the wireless sensors would not be noticed.

I’d really like to get these sensors functioning properly.  What are my options?

–Don

 

[Brad Weeks]

If using the M1XRF2G Wireless Receiver the highest M1 Firmware you can update to will be 5.2.10

[Donald Beaudry]

Brad, thank you for your reply.

Is replacing the M1XRF2G with an M1XRF319 an option that will allow me to keep my existing sensors without reprograming?

[Paul Rich]

Before updating to the latest firmware I noticed that if I am using M1XRF2G I should not update.   I know I have GE wireless transmitters but am not sure which receiver I am using.   Is there a way to know which GE receiver I am using without looking at the actual receiver?  My receiver is in a location that is very difficult to get to and so I am hoping I can tell by the ELK RP software instead.   Thoughts?

[Brad Weeks]

while connectedwithElkRP2click Send/Rcv, click Enroll/Update Control and Devices and from the Enroll/Update screen you should be able to tell the Model of the Wireless Receiver

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